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privacy policy
Your privacy is important to us. To protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way information about you is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. This policy may be updated periodically and will be posted in advance of any changes to our web site.

Types of Information We Collect

At our site, we collect both personally-identifiable information and aggregate information. Personally-identifiable information relates to an individual consumer - e.g., name, address, telephone number, e-mail address, etc. We only collect personally-identifiable information from individuals who provide it to us voluntarily and knowingly, such as by requesting information, submitting a comment and requesting follow-up contacts from us. We don't require you to register or provide this information to us in order to view our site or have access to its content.

Aggregate information relates to such things as how many consumers visit the site, which pages they access, what information they download, the type of web browser and operating system you use, the name of your Internet Service Provider (e.g., America Online), and so on. When you visit our site, this information is automatically collected, and it is combined with similar information collected about all other visitors. By collecting this information, we learn how might change our website to our better accommodate the use by visitors.

How Information is Collected

As noted above, personally-identifiable information is collected from you directly and with your knowledge. Thus, when you send us an e-mail requesting information or submitting a comment, we retain the information you provide. If you enter a promotion, we collect the information needed for you to participate and for us to fulfill our obligations to you. When you e-mail us, we collect the e-mail address you supply, so that we can respond. We also collect aggregate, non-personal information on an ongoing basis when you view our website. The collection of this non-personal information is done either through "cookie" technology or with "web beacons" (also called 'single-pixel gifs'), as explained below.

Cookies

Like many companies, we use "cookie" technology on and off of our website. Cookies are pieces of information that a website transfers to an individual's hard drive for purpose of keeping records. They enhance your online experience by saving your preferences while you are visiting a particular site. The cookies do not contain any personally-identifiable information and cannot profile your system or collect information from your hard drive.

When you view our website we may place a "cookie" on your computer. Temporary cookies are used for purposes such as counting the number of visits to our sites. These temporary cookies are eliminated when you exit your browser. A permanent cookie may also be stored on your computer by your browser. When you log in, this type of cookie tells us whether you've visited us before or if you are a new visitor. The cookie doesn't obtain any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. We do use the cookie to help us identify site features and areas in which you have the greatest interest, so that we can provide more of what you may want.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. We recommend you leave them turned on, however, you can turn them off. Contests and Sweepstakes Our site may at times include notices of promotions we are conducting, and we may allow you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). Within a reasonable time after the conclusion of the promotion, the personal information will be deleted from our database, unless you've agreed to permit us to keep it and use it to contact you again.

Questionnaires and Surveys

We may occasionally ask visitors to complete surveys and opinion polls about their attitudes and interests. Surveys help us to understand your needs. If sample answers to surveys are posted on the website site, no personally identifiable information will be included. If you participate in one of our surveys, you can be assured that we do not maintain any personal information about you in our databases as a result of the survey.

How We Use Your Personal Information

If you specifically agreed to follow-up contacts by us, we may contact you from time to time. For example, we may send you marketing or promotion materials; we may respond to your comments or requests for information; or we may contact you if needed in the course of processing a product or service you requested through our website.

In the e-mail section of our site, we ask for some personally-identifiable information, such as your name and phone number. We use this information only if we need to contact you directly because our attempts to contact you by e-mail were unsuccessful. We don't use your e-mail address for any purpose other than responding to the message you've sent, unless you have explicitly given your permission for us to do so.

Our primary goal in collecting any personal information is to give you a meaningful and customized experience while you are using our website.

Data Sharing and Transfer

We do not sell, transfer, or disclose the personally-identifiable information we gather at our website to any third parties without your prior consent. There is one exception to this rule: We will disclose information to appropriate authorities or third parties in cases where we believe in good faith that it is necessary to prevent a crime or an injury to ourselves or others.

There may be times when we share aggregate information about our visitors (for example, the number of visitors to our site) with business partners, sponsors, and other third parties in an effort to customize or enhance the content for our users. We may also aggregate data from web log files (such as your web browser, operating system, pages visited, etc.) to understand how users navigate the site and what features are most popular.

Links to Other Sites

Walnut Acres does its best to make sure that every link on our website sends you to a helpful place on the Internet. However, websites and addresses change quickly, and we cannot guarantee the content of every site to which we provide a link. In addition, different websites have different privacy policies. You should always check the privacy policy of the specific site you're visiting to understand your rights.

Important Note to Kids

Before providing your name, address, e-mail address, or any other personal information to anyone on the Internet, be sure to ask your parents if it's OK.

Children's Privacy Policy

Some portions of our website may be directed in whole or in part to kids under 13. In these areas of our website, our conduct is governed by federal law and regulations that address children's online privacy, as well as by the guidelines of the Children's Advertising Review Unit (CARU), a part of the Council of Better Business Bureaus. We do not directly collect personally identifiable information from kids under 13 in any child-directed areas of our website, except as permitted by federal regulations and CARU guidelines.

How To Contact Us

If you have other questions or concerns about these privacy policies, please call us at 1-866-4 WALNUT (866-492-5688) or send us an email.



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